Privacy and Security:
At LaMaisonMarche.com we take security and privacy very
seriously. We take every precaution to insure that our
customers information is kept private and secure. Your
information will protected online and offline as well,
and will never be sold or shared. We use the strongest
SSL Encryption available to ensure that your information
will not be viewed by anyone other than LaMaisonMarche.com.
Your information will be used for billing purposes only,
and if you would like to join our mailing list to receive
updates, specials and new items, please sign up with
us. If at anytime you wish to be removed from our mailing
list, it is a simple click away.
Ordering Information:
At La Maison
Marche we want your experience with us to be pleasurable,
simple and secure. We pride ourselves on our customer
service. If we can help you at all enjoy your shopping
experience, don’t hesitate to contact
us. We will gladly offer our assistance in helping you
place and order or with design recommendations.
Shopping is simple at LaMaisonMarche.com, and available
24 hours a day 7 days a week. Shopping is safe, and at
a time that works for you. No obnoxious sounds or songs
to alert others to your shopping experience either.
If you feel more comfortable placing your order over
the phone, we can be contacted at 916-736-1994. Our store is open
Tuesday -Saturday from 10:00-6:00. A customer service
agent will happily assist you in placing your oder. If
an agent is not available at the time you call, please
leave your information and a convenient time to call
you back and an agent will follow up the next business
day.
Orders can also be faxed to LaMaisonMarche.com at
916-736-1004. Simply fill out an order form at check
out and fax to us 24 hours a day 7 days a week.
Payment Options:
We have lots of different payment options at LaMaisonMarche.com.
We accept Visa, Mastercard, American Express, Discover,
personal checks and money orders. If you would like to
pay by check please mail to:
La Maison Marche
5379 H Street Suite C
Sacramento, California
95819
Personal checks will be held for 10 days, once cleared,
your order will be processed. Please account for this
time when calculating when item will arrive. Personal
checks and money orders must be received within 10 business
days or order will be considered cancelled.
Sales Tax
Sales Tax is only charged to items shipped to a California
address
Return Policy:
We want you to be happy with your shopping experience
with us. If you would like to exchange an item please
give us a call at 916-736-1994 to receive a return
authorization number. Items returned without an authorization
number will not be accepted. All items must be returned
within 30 days for store credit. There will be a 15%
restocking fee on all return items, unless item is defective,
or damaged during shipping. Shipping fess are non refundable
unless of course shipping was free on that item. If that
is the case, please note with package and will receive
a credit for the shipping costs as well. Returns@LaMaisonMarche.com.
Gift Wrapping:
Gift Wrapping is free and available on purchases over
50.00. Please indicate at check out which item you would
like to have giftwrapped and the message as you would
like it to appear on the custom gift card. We apologize
that some items are too large to be gift wrapped, but
a custom gift card can be included with any package,
unless item is coming directly from a manufacturer.
For a small fee of 5.00 you can have any gift under
50.00 wrapped which also includes a custom gift card.
Simply check on the add gift wrap icon at check out and
include your personal message as you would like it to
appear on gift card.
Gift Certificates:
LaMaisonMarche.com gift certificates are available starting
at 10.00 and up to 300. Gift Certificates are mailed
free of charge anywhere in the United States. The Gift
Certificate will be gift wrapped and will include your
personal message. E mail orders@LaMaisonMarche.com and
let us know exactly what you want and we will get it
to you. |